Privacy Policy

Privacy Policy – Shopping Jinni

Disclaimer: In case of any discrepancy or inconsistency, the English version of this policy shall prevail over any translations.

At Shopping Jinni Internet Private Limited (hereinafter referred to as "Shopping Jinni", “we”, “our” or “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, share, and safeguard your information when you access our website www.shoppingjinni.com, mobile applications, and m-site (collectively referred to as the “Platform”).

By using our Platform, sharing information, or availing our products or services, you consent to the terms outlined in this Privacy Policy, as well as our Terms and Conditions. If you do not agree, kindly refrain from using the Platform.

1. Data Collection

We collect and store information that you voluntarily provide while accessing or transacting on the Platform. This includes, but is not limited to:

  • Name, email address, phone number, delivery address
  • Payment details (credit/debit card, UPI, wallet)
  • Demographic information, preferences, and transaction history
  • Correspondence such as emails, chat history, or user feedback

Some services on the Platform require mandatory data submission, while others are optional. You can choose to opt-out of certain data sharing by not using specific features.

2. Use of Information

Your data is used for:

  • Order processing, delivery, and payment verification
  • Account management and customer support
  • Sending promotional offers (with opt-out option)
  • Resolving disputes, improving services, and personalizing your experience
  • Preventing fraud and ensuring compliance with legal obligations

We may also analyze aggregated demographic and usage data for improving our services.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance website functionality, track user behavior, and improve your experience. These help us analyze traffic, measure ad effectiveness, and secure the Platform.

You can modify cookie preferences through your browser settings.

4. Information Sharing

We may share your personal data with:

  • Internal affiliates, including Versatile Mega Mart P Ltd.
  • Third-party service providers, logistics partners, and payment gateways
  • Government authorities or regulators when legally required
  • Marketing and analytics partners (with opt-out available)

If you use services provided by third-party "Ultra-Partners" (e.g., travel bookings, movie tickets), you may be redirected to their platforms. Shopping Jinni is not responsible for their privacy practices, and we encourage you to review their policies separately.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as mandated by law. Anonymized or aggregate data may be stored for research and analysis.

6. Opt-Out & Control

You can manage your notification preferences or unsubscribe from marketing communications by visiting your profile settings or emailing us at shoppingjinni@gmail.com.

To withdraw consent to data processing, write to us with the subject “For Withdrawal of Consent.” Withdrawal may limit access to certain Platform features.

7. Children’s Privacy

Our Platform is intended for users above the age of 18. We do not knowingly collect personal data from minors. If you provide data of a minor, you confirm that you have the legal authority to do so.

8. Your Rights

As a user, you may:

  • Access, correct, or delete your personal data
  • Withdraw consent
  • Request data portability
  • File a complaint with the Grievance Officer

Please note, we may require identity verification before acting on your requests.

9. Advertising and Third-Party Services

We use third-party advertisers who may collect anonymous usage data for ad targeting. You may opt out via your device settings under “Opt out of Ads Personalization.”

We do not share your name, email, or contact number with advertisers.

10. Updates to this Policy

This Privacy Policy may be revised from time to time. The updated version with a revised "Last Updated" date will be posted on this page. Please review it periodically.

11. Grievance Officer Contact

In compliance with the Information Technology Act, 2000, the contact details of the Grievance Officer are:

Mr. Mahesh Kumar
Designation: Senior Manager
Company: Versatile Mega Mart P Ltd.
Address: A-35, Jain Park, Main Matiala Road, Uttam Nagar, New Delhi - 110059, India
Phone: +91-11-25336382
Email: shoppingjinni@gmail.com
Hours: Monday to Saturday, 10:00 AM – 6:00 PM

12. Customer Support

For any queries related to your order, product, or account, please contact:
📧 Shoppingjinni@gmail.com
Or visit the "Need Help" section on your order page for quick resolution.

Last Updated: July 2025